Official File Se

The cornerstone of the rapid decline  of Naxalism was the close rapport between the leadership and the force, and the confidence instilled in every fighting personnel that the leadership takes full responsibility for all actions taken in the bona fide discharge of duty. The motto remained that success would be of the force, while responsibility for failure, if any, would be taken by the leadership.

Chandigarh requires seamless coordination with both neighbouring police forces and other partner agencies. Modern systems such as CenCOPS, adaptive traffic control and AI-enabled surveillance have strengthened our investigative and enforcement capabilities. But this year has reinforced one central lesson: technology is an enabler; public trust is the foundation of effective policing.

Policing in Himachal Pradesh has undergone a significant transformation over the past decade. Traditionally, our focus was primarily on maintaining law and order, investigating conventional crimes, and ensuring public safety. While these remain core responsibilities, today's policing environment is much more dynamic and technology-driven.

Also, the convergence of spirituality in policing helps not only bring strategic clarity to situations but also build the capacity to make more informed and right decisions during crises.

NDMC Secretary Rahul Singh said the council is reshaping civic services through digital governance, environmental sustainability, and proactive administration. Most citizen services are now available online through the NDMC 311 app, allowing residents to pay utility bills, obtain certificates, book facilities, and file grievances without visiting municipal offices. Supported by an Integrated Command and Control Centre, complaints are routed automatically and monitored in real time, helping reduce average grievance resolution times from 7.7 days in 2023 to around 4 days in 2025.

Secretary, Urban Development and Principal Director of Fire Services, Sachin Rana, outlined Delhi’s shift toward integrated, infrastructure-led urban planning to accommodate rapid redevelopment, vertical growth, and the challenges of unauthorised colonies. He emphasised that future planning must combine adequate roads, water supply, drainage, sewerage, parking, open spaces, and emergency access while improving basic civic infrastructure in older and vulnerable settlements. Greater coordination among civic agencies is being strengthened to align land use, mobility, utilities, environmental sustainability, and public safety, alongside initiatives such as the PM Uday Scheme and a new portal for processing rehabilitation and regularisation-related charges in unauthorised colonies.